Manager of Training & Member Development

TRAINING AND DEVELOPMENT MANAGER

Propose annual plan and ideas for job and submit to CEO for strategic planning; responsible for creating and implementing training programs and overseeing development of staff; sets performance metrics and evaluates productivity; assists with business development goals, procedures; responsible for achieving established metrics for training & development.

Skills: Engaging Personality. Creates Awesome First Impression. High Competency in Computer Skills (Office Suite & Email, CRM), Training skills, Visual Aid Development, Sales, Goal-Oriented, Event Planning Helpful. Inquisitive, Organized, Hungry for Knowledge, Ability to win over hearts and minds!

Requirements/Duties

• Conduct technical training for Members & Staff
• Create brochures and training materials and promotions
• Develop, update, maintain visual aids and webinars
• Supply Administrative Coordinator with weekly info for newsletter
• Create testimonial and evaluation processes
• Prepare and implement a budget
• Evaluate needs of members and staff and develop training accordingly
• Build cross functional education and tools for members and staff
• Provide process measurement for all areas of responsibility; including class surveys
• Plan, project, budget, advertise for annual symposium
• Assist with development of strategic plans for adoption and growth goals
• Prepare cost effective and efficient methods for achieving goals
• Reach potential markets for membership growth opportunities
• Initiate Full Memberships with prospects and product development
• Develop/maintain/administer Orientation Class.
• Develop/maintain/administer all training modules on all HHIMLS vendor products.
• Develop/maintain/administer CE Courses; complete state requirements
• Create and deliver email blasts related to job description
• Submit new/updated forms to Instanet Solutions for Transaction Desk.
• Create and maintain current Templates in Transaction Desk
• Event Preparation: Create invites, Registration. Organize vendors/locale/catering
• Project/maintain adoption rates and stats
• Handle New Full Member inquiries
• Other duties as assigned