Data Quality Analyst

Job Title: Data Quality Analyst

Department: IT Services

Reports To: MLS Technology and Quality Assurance Manager (MT/QA Manager)

FLSA Status: Non-Exempt

About our company: California Regional MLS is the nation’s largest and most recognized subscriber-based MLS, dedicated to servicing more than 100,000 real estate professionals from 41 Associations, Boards, and MLS organizations. CRMLS is the industry powerhouse and thrives on providing the most relevant products and services to its subscribers. For more information on CRMLS, visit www.crmls.org.

About the position: CRMLS is hiring a Data Quality Analyst. The Data Quality Analyst is an expert in the technical works of MLS data systems, services and support. This is a vital role in the onboarding and data quality maintenance of CRMLS and Datashare systems. Their deep understanding of the MLS operations and data practices are important in order to evaluate and identify data trends to create improvement opportunities. The Data Quality Analyst is also responsible for interfacing with our vendors, call center and other internal departments on data related issues; they will assist with documenting, troubleshooting, resolving those issues. This role will also educate and provide coaching to internal staff on data quality controls and measures to achieve long term results.

The position is eligible for our full benefits package after 60 days of full-time employment. Benefits include a choice of healthcare from multiple providers, which includes dental and vision, 401K with employer contributions, Paid Time Off, and life insurance.

Who we’re looking for: The successful candidate will need to possess exemplary organizational, verbal, and written skills, a strong understanding of MLS technologies, and the ability to learn in a fast pace environment.

Essential duties and responsibilities:

• Handles data related issues from the IT services Queue (ITSQ)
• Manage the resolution performance of our product vendors and data partners
• Preform Quality Assurance testing for CRMLS internal and vendor-based applications.
• RETS & API Client Support
• Perform Datashare onboarding processes including mapping, data analysis, QA and development
• Evaluate large data sets to identify and interpret data patterns to assess data quality issues
• Work with CRMLS’ development team to resolve data quality issues
• Produce reporting of data analysis findings to management to aide in business decisions
• Special Projects as needed throughout CRMLS

How you apply:

• Respond to this posting with your resume attached in PDF format (a cover letter is a plus, but not required).
• For the subject line, please use “CRMLS MLS Technologist.”
• Please include in your email a brief response to the following question: If you could choose one superpower, what would that be and why?
• Principals only. Recruiters, please don’t contact this job poster
• Do NOT contact us with unsolicited services or offers.

Job Type: Full-Time, Hourly

To perform the job successfully, an individual should demonstrate the following competencies:

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; Contributes to building a positive team spirit; puts the success of team above own interests; Able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Professionalism: Approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations

Uses reason even when dealing with emotional topics.

Communications: Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications: To perform this job successfully, an individual must be able to execute each essential task in a superior manner. The knowledge, skills, and abilities specified in this job description are representative of those required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the position.

Additional Skills & Requirements:This position requires good understanding of MLS operations and technologies. Must be able to interact with end users who may be under stress requiring understanding and a calm handling of issues. Basic understanding of application development and database concepts are required. Extensive understanding of IP network troubleshooting, browser-based applications and the Windows desktop environment are required. Ability to write and communicate clearly and effectively. May be required to lift and/or move objects up to 25 pounds. Position requires sitting and standing for extended periods of time.